ManagedBy SiRON

IT issues

Providing Remote Monitoring & Management (MSP RMM) is a key component of the services we offer at STGI. We understand why your critical business services are so important to your daily operations. This is why we spend so much time aligning our technology to support your initiatives. Building a program that relies on 24x7x365 network monitoring coupled with an aggressive preventative maintenance component ensures optimum up-time for your business.

One of the major challenges in maintaining a computer network is trying to predict what will fail and when. With our Down to Business Services solution, we can prevent many network failures from ever happening. By combining regular and comprehensive preventative maintenance and robust real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets.

Fine-Tune Your Patch Management Policies to Prevent Cyber-attacks and Optimize System Performance

Keeping businesses safe requires constant vigilance—you need to keep all systems up to date with the latest patches or you can open IT up to serious security risks. Keeping software up to date can quickly become complex without patch management software to take care of it all. SiRON Remote Monitoring & Management (MSP RMM) streamlines patch management by allowing granular control over your patch management requirements. With our patch management solution, you reduce the risk of cyberattacks and optimize system performance.
  • Gain Complete & Centralized Control
  • Support More Software
  • Never Miss an Update
  • Major Vendors Supported

Perform Your Maintenance and Fix Issues without Leaving Your Desk

Remote access with Take Control and Remote Background Management helps you give customers a seamless, secure maintenance experience wherever they are. One click allows quick, easy, and secure remote access to any server or workstation.
  • Faster support: Connect quickly, even through firewalls, so we an rapidly fix the issue your user is having.
  • Lower costs: Reduce the amount of monthly site visits necessary.
  • Secure connections: All remote viewing sessions occur over a secure connection and have low impact on bandwidth.
Today’s IT service management solutions need to account for mobile devices and on-the-go employees. This means every business need solid mobile device management software that allows users to be more productive by using their preferred devices while still keeping the network safe and secure.

Features

  • Security: Configure detailed security settings on business-owned devices.
  • Location tracking: Protect against device theft and keep track of device locations with reports that leverage the devices’ GPS features.
  • Ownership details: Keep track of devices registered to individuals and associated handset details.
  • Data usage monitoring: Help make sure you don’t pay extra data usage fines by having SiRON MSP RMM monitor data usage on your users’ registered devices.
  • Remote features: Lock phones, set passwords, or wipe devices. Additionally, we can remotely configure email and Wi-Fi access on devices.
  • Multiple device types supported: The mobile device management tools support Apple iOS, Google Android, and Microsoft Windows devices and tablets.
Track your software assets, such as version, installation or purchase date, and latest software updates. Track hardware details, such as purchase date, usage, warranty expiration date, and location. This actionable data helps you decide if you should replace old or faulty hardware, and more. Manage vendor contracts and familiarize yourself with contracts, purchase orders, and expiration details. Having this information in your IT asset tracking software system makes it easy to know when to extend or renew a contract with your vendor or hardware/software provider.

Gain Visibility and Control of Access Rights Management for IT Security Audits

Help pinpoint insider risks: IT security audit tools can centralize user identities and access for faster incident response.
Automate access management: Automate access provisioning and deprovisioning with centralized authentication management.
Prevent data loss with deep visibility: Monitor audit trails for better visibility and get customized reports to track any unauthorized activity.
IT support

With our ManagedBy SiRON Bundles you have the choice to select the relevant services to ensure a secure and productive business at affordable rates.

STGI provides proactive IT support, strategy, systems design and ongoing support to streamline your business operations, increase productivity and boost profitability.

Our all-encompassing approach will make sure your IT consulting investment enhances your business. Leave the ongoing maintenance of your network to our team of experts so you can focus on your business.

Trust STGI as your IT support partner to help you:

  • Boost productivity with minimal disruption to your day-to-day workflow
  • Focus on growing your core business while we handle your IT needs
  • Protect your business data and keep your computer network secure
FeaturesEssentialsBusinessPremiumEnterprise
  • 24×7 Remote Monitoring & Management
  • Patch Management
  • Remote Access
  • Managed Anti-Virus & Cyber Security
  • Asset Inventory and Reporting
  • Auditing and Reporting
  • License Management
  • Unlimited Business Hours Support
  • Office 365 Essentials
  • Microsoft 365 with Autopilot
  • Managed Backup & Recovery
  • Microsoft Azure
  • Office 365 Backup & Recovery
cyber security

Total Endpoint Security for Your Business

What is worse than a Virus? Time and money wasted recovering from one!Every minute counts in today’s business. Stop wasting your valuable and scarce IT resource time and energy on the selection, testing, planning, deployment, updating and reporting of your Anti-virus software. SiRON’s Managed Anti-Virus service provides the skilled IT resources, domain expertise, centralized monitoring and management facilities, and proactive approach to ensuring the protection of your desktops and laptops against the ever present threat of viruses, spam and malware attacks.

  • Fully Managed Solution for the Same Price as Your Anti-virus Software! - We include enterprise class endpoint software, monitored by us 24/7, and managed by a team of technical experts that will provide you with regular reports to ensure you can see that the devices in your business are protected at all times!
  • Reduced Operating Costs - A security incident can cost the company a lot of money in lost productivity and in opportunity costs. A virus can hit many machines and take weeks to eradicate. Removing this risk will save you money!
  • Protect Your Company’s Critical Assets and Information - Proactive technologies ensure an additional protection layer against all types of unknown malware, targeted attacks and Internet threats.
  • A Flexible Security Solution - Our advanced security features offer the appropriate security for any size of company and network.
  • Comprehensive Reporting - No longer will you be unsure of how well you are protected. We will provide you with reports monthly that let you know that you are safe!
  • Total Peace of Mind - Buying an anti-virus solution, installing it, and then relying on everyone to keep it updated is a worry. Now you can rest assured that all your servers, PCs are always protected & a group of dedicated experts taking care of it for you 24/7.

Keep Users Safe and Productive While They Use the Web

Web threats have increased over the past few years. From phishing sites to drive-by downloads, the dangers have never been greater. To stay safe, you need to make sure you have advanced malware protection in place along with bandwidth monitoring, content filtering, and more. SiRON MSP Remote Monitoring & Management (MSP RMM) includes built-in web protection that keeps your workforce safe and productive. MSP RMM’s web protection goes beyond enterprise antivirus software and firewalls by letting us customize your own content-filtering policies, website blacklists, time- and content-based browsing policies, and much more.
  • Keep Businesses Safe
  • Improve Workforce Productivity
Uncontrolled internet access is a high-risk activity for any business, regardless of size. Faced with today’s sophisticated attacks, endpoint security alone is no longer enough to stay safe from modern cybercrime. In fact, a recent report from EfficientIP found that 77% of businesses around the world suffered at least one DNS attack in 2018. What’s even more worrying: on average, businesses got hit with as many as seven attacks throughout the year.

How our DNS protection helps you.
  • Fully cloud-based, secure, and resilient service
  • Get detailed reports on-demand
  • Enable policies by group, device, IP
  • Block threats at the domain level
  • Apply leading web classification
  • Reduce costs relating to infections
Threat Intelligence Services protect your customers from malicious URLs, IPs, files, and mobile apps by integrating accurate and near real-time threat intelligence into your network and endpoint protection. The platform scans billions of IP addresses and billions of URLs across millions of domains, in addition to millions of mobile apps, and leverages machine learning to classify and categorize each according to the threat it represents to your business. Because today’s cyber threat landscape shifts so rapidly, and much of the malware we see today will be gone tomorrow, cloud-based solutions making instantaneous updates must replace static and list-based antivirus solutions.

What can threat intelligence do for your business?
  • Keep end users safe and productive
  • Block malicious inbound traffic
  • Stop phishing in its tracks
  • Stay ahead of the latest malware
  • Distinguish good and bad files
  • Keep end users safe on the go
voip services
Our cloud-based and virtual business phone services make your organization more efficient and easier to manage. SiRON replaces outdated phone equipment with a cloud hosted Private Branch Exchange (PBX), which means your desk phones and smart devices work together and can easily be managed online or through our mobile app.

Features You Care About

  • Auto-Attendants
  • Call Routing and Forwarding
  • Desktop Integration
  • Find Me/Follow Me
  • Online PBX Controls
  • Toll-free Numbers
  • Call Analytics
  • Cloud PBX
  • Dial Plan Editor
  • Hot Desking
  • Ring Groups
  • Unlimited Extensions
  • Call Queues
  • Conference Bridge
  • Do Not Disturb
  • Local Numbers
  • Softphone
  • Virtual Fax
  • Call Recording
  • Custom Greetings
  • E911
  • Music on Hold
  • Time-Based Routing
  • Voicemail to Email
These powerful features make it possible to always stay in touch with your employees no matter where they are in the world. Plus, each system is easily customizable and scalable, so you can feel confident you have a phone system that will continue to meet your needs as your business grows and changes.
With our Managed Voice, we handle every aspect of your business phones, allowing your IT staff to focus on bigger, more important projects. A complete end-to-end voice system that covers every single aspect of your business phones.

  • Robust Features - Consolidated phone system with a robust set of features.
  • Eliminate costly maintenance and IT overhead.
  • 100% uptime guarantee.
  • Guaranteed full quality service as we control all potential failure points.
  • “No-holds” 24/7 local Canadian L3 technical support.
  • Emergency recovery - Your phone lines will stay up with off-site hosting and call routing.
Open up possibilities with a cloud communications systems that empowers your business to do more. Hosted PBX is a cloud-based phone system accessed via your IP network. By taking your PBX off-premise we remove failure points and create a single point of control for your entire voice infrastructure.

  • Be an Always-on Business
  • Streamline Your Auto-Attendant
  • 100% Uptime Guarantee
  • Supports Business Growth
Your business is growing. You need the ability to scale your phone system for the future, cut costs, and simplify your network across all locations. SIP Trunking is the combination of your voice, internet, and WAN traffic all over a single IP connection. This new industry standard unifies your phone and internet services across your entire organization. You’ll see immediate service cost reductions, increased productivity, and enhanced network capacity.

  • 24/7 local Canadian technical support
  • Share resources across all locations
  • No need for dedicated PRI connections
  • Easily scale without additional hardware costs
  • SIP with MPLS
These feature-rich phone lines easily transfer into SIP and Managed Voice. PRIs help manage IT costs by leveraging your existing PBX system so there is no need to purchase additional equipment. Choose from packages ranging from 10 to 23 channels, these tried and true connections are both reliable and scalable.

  • Choose from 10-23 channel packages
  • Full list of calling features
  • Prioritized voice traffic
  • Disaster recovery and data backup
  • Virtual inbound numbers from over 2,000+ Canadian cities
  • Reduced long distance charges
  • Optional outgoing SIP trunks
  • 24/7 support and proactive technical monitoring
Today’s business environment encompasses a range of employee communication styles and workspaces. SiRON’s IP phone portfolio includes user-friendly, full-featured IP phones to meet the needs of your entire organization.

  • Secure VoIP service
  • Caller ID control
  • Conference phones
  • Cordless phones

Let's Get In Touch!