Managed Voice Solutions

With our Managed Voice, we handle every aspect of your business phones, allowing your IT staff to focus on bigger, more important projects. A complete end-to-end voice system that covers every single aspect of your business phones.

  • Consolidated phone system with a robust set of features.
  • Eliminate costly maintenance and IT overhead.
  • 100% uptime guarantee.
  • Guaranteed full quality service as we control all potential failure points.
  • “No-holds” 24/7 local Canadian L3 technical support.
  • Emergency recovery. Your phone lines will stay up with off-site hosting and call routing.

Hosted PBX
Enjoy scalability, burst billing, call routing, lower costs, and so much more.

Hardware
Our team of network engineers preconfigure your onsite optimized hardware.

Connection
We work with you to determine the best connection type for your voice needs.

Hosted PBX

Open up possibilities with a cloud communications systems that empowers your business to do more. Hosted PBX is a cloud-based phone system accessed via your IP network. By taking your PBX off-premise we remove failure points and create a single point of control for your entire voice infrastructure.

  • Be an Always-on Business
  • Streamline Your Auto-Attendant
  • 100% Uptime Guarantee
  • Supports Business Growth

Reduce Costs
A single Hosted PBX can replace the key-systems and legacy phone systems at all your locations. There is no hardware to break or depreciate and no service charges for system changes.

Device Integration
Hosted PBX systems support the BYOD (bring your own device) philosophy, namely mobile integration. Connecting your business phones to employee mobile phones allows your business to be always on and your staff just a phone call away.

Disaster Recovery
Your Hosted PBX exists in multiple data centres across the country. Even if the lines to a location are cut, you still have access to your systems and calls can be re-routed to cell phones.

Share Your Resource
Seamlessly route calls between all your locations. Instead of having to staff for peak call volumes, any overflow calls for a Calgary office can be answered in Vancouver. A single receptionist can answer calls from across the country.

Burst Billing
Our Hosted PBX offers burstable capacity and the assurance that your phone lines will never ring busy – ever. Only pay for the lines that you use, but when you need more during peak times, we can automatically burst your line capacity to handle the influx of calls.

Scalability
Effortlessly roll out new features and add or remove phones and phone lines.

SIP Trunking

Your business is growing. You need the ability to scale your phone system for the future, cut costs, and simplify your network across all locations.

SIP Trunking is the combination of your voice, internet, and WAN traffic all over a single IP connection. This new industry standard unifies your phone and internet services across your entire organization. You’ll see immediate service cost reductions, increased productivity, and enhanced network capacity.

  • 24/7 local Canadian technical support
  • Share resources across all locations
  • No need for dedicated PRI connections
  • Easily scale without additional hardware costs
  • SIP with MPLS

Burstable Capacity
Your phone lines will never ring busy – ever. Utilize burstable capacity, which means you only pay for what you use.

Not Location Bound
Create a virtual local presence for your business. SIP Trunking can produce local numbers in cities where you do not have a physical office.

Reduce Costs
SIP Trunks eliminate the need for separate voice and data circuits. You’ll experience immediate savings by having all your traffic on a single connection.

PRI

These feature-rich phone lines easily transfer into SIP and Managed Voice. PRIs help manage IT costs by leveraging your existing PBX system so there is no need to purchase additional equipment. Choose from packages ranging from 10 to 23 channels, these tried and true connections are both reliable and scalable.

  • Choose from 10-23 channel packages
  • Full list of calling features
  • Prioritized voice traffic
  • Disaster recovery and data backup
  • Virtual inbound numbers from over 2,000+ Canadian cities
  • Reduced long distance charges
  • Optional outgoing SIP trunks
  • 24/7 support and proactive technical monitoring

Seamless transition into SIP Trunking Changes in technology, especially phone systems are disruptive to office productivity. We offer a seamless transition plan that allows your business to easily migrate from PRI to SIP trunking when you are ready.

Automatic Failover Add-on Feature Never experience phone outages when you add-on automatic failover. Even if your on-site telephone system (PBX) fails, iTel’s redundant cloud backups ensure your phones continue to ring so you can keep on selling.

Release Link Trunking Feature Maximize your channel capacity. Using the conference call feature on your PBX allows your business to free-up PRI channels for future incoming calls.

IP Phones

Today’s business environment encompasses a range of employee communication styles and workspaces. SiRON’s IP phone portfolio includes user-friendly, full-featured IP phones to meet the needs of your entire organization.

  • Secure VoIP service
  • Caller ID control
  • Conference phones
  • Cordless phones

cicso-phone-SPA509G

Cisco – SPA509G

  • 3″ Monochrome LCD
  • 12 Lines, 12 Programmable Keys
  • 3-way Conferencing
  • Expansion Module compatible
  • Headset compatibility: 2.5mm, RJ9

polycom-phone

Polycom – VVX601P

  • 4.3″ Colour MVA LCD Touchscreen
  • 16 Lines, 16 Programmable Keys
  • 3-way Conferencing
  • Expansion Module compatible
  • Headset compatibility: Bluetooth, USB, EHS, RJ9
  • Camera/Video conference compatible

mitel-6873i-phone

Mitel – 6873i

  •  7″ Colour LCD Touchscreen
  • 24 Lines, 48 Programmable Keys
  • 3-way Conferencing
  • Expansion Module compatible
  • Headset compatibility: Bluetooth, USB, EHS, RJ9

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